TLM

The Leader Manager

Organizations expect managers to get results, but getting long-term performance requires a focus on more than just results. Research indicates that high performance is not sustainable over time unless it is accompanied by a high degree of fulfillment – neither performance nor fulfillment exists in a vacuum.

In competitive organizations executives integrate both managerial and leadership skills; visionary leaders who can master change, develop a vision to which people can commit, provide a framework for growth, and create a supportive environment.

Leaders must define and promote their vision, but also have the skills to manage its implementation. These skills require integrating the inspiration of leadership with the skill of management. By empowering their employees, leaders create a work environment that encourages shared responsibility and rewards, where people work together to achieve performance and fulfillment.

Program Overview

The Leader Manager: Achieving Performance with Fulfillment (TLM) provides a framework and skills for a leader to enable the work unit to achieve Performance with Fulfillment – the combination of high performance and high satisfaction from meaningful work done well. Leaders learn to create and build strong, high-performing teams by balancing five key practices that shape the performance of individuals: Direction, Goals, Feedback, Recognition, and Support. Leaders learn to support their work units in terms of these five key practices to provide what their people need.

Program Details

The Leader Manager is a 2-day, instructor-led workshop which provides a framework and skills for a leader to enable their work units to achieve Performance with Fulfillment – the combination of high performance and high satisfaction from meaningful work done well.

TLM can be delivered in a modular format over two non-consecutive days to allow application between sessions.

Participants will gain a greater understanding of their own behaviors and develop skills to effectively lead in one-to-one and group situations. The learning experience is enhanced by the use of The Leader Manager Inventory, a multi-rater instrument designed to provide managers with feedback about how the people who report to them and their own managers perceive their leadership behavior. It provides leaders with personalized feedback and development planning.

TLM has six integrated learning modules:

Understanding the Challenge: What “Performance and Fulfillment” means and why it matters. How integrating leadership and management through the five practices is essential to creating performance with fulfillment.

Direction: How a common understanding of the organization’s vision and strategy impacts engagement. How to ensure that direction is meaningful and motivational.

Goals: How to gain support and commitment to goals. How to communicate goals in a way that addresses both performance and fulfillment.

Feedback: How to apply a simple feedback approach to individuals and the work unit as a group that addresses both performance and fulfillment. How to seek feedback and receive it to model the right behaviors.

Recognition: How to discover what recognition employees really value. How to overcome the dilemmas of recognition. How to apply recognition to increase performance and satisfaction.

Support: Explore the parameters of effective direct support – what it looks like, how it contributes to performance with fulfillment.

Enabling Improved Performance

TLM is enhanced by performance application, reinforcement, and support tools. These tools help ensure that leaders can develop skills during the workshop, and then fine-tune and apply their newly acquired skills and behaviors back in the organization. Involving participants’ managers is also important for a successful TLM implementation and manager support tools are provided for that purpose.

Measurement

The learning experience is enhanced by the use of The Leader Manager Inventory, a multi-rater instrument designed to provide managers with feedback about how people who report to them and their own managers perceive their leadership behavior.

Benefits

Leaders create an environment for employees to achieve performance with fulfillment by integrating the leadership and management practices essential for executing a business strategy.

Understanding the Challenge:

  • Be able to appreciate the impact of organizational change and growth on performance and fulfillment.
  • Understand the integration of leadership and management practices necessary to create performance with fulfillment.

Direction:

  • Be able to communicate information about the company’s direction clearly and inspirationally.
  • Articulate how the strategy supports the vision and address perceived disconnects between the two.

Goals:

  • Be able to communicate goals in a way that inspires others and leads to performance with fulfillment.

Feedback:

  • Be able to facilitate a shared dialogue about progress toward goals in a way that fosters performance with fulfillment.
  • Give feedback in a way that leads to goal achievement.

Recognition:

  • Be able to move a goal forward by understanding the types of recognition that are most compelling to those responsible for the goal.
  • Foster performance with fulfillment by providing meaningful recognition to teams and individuals as appropriate.

Support:

  • Be able to recognize opportunities and plan proactive strategies to provide support to your work unit(s) and at connecting points.
  • Foster performance with fulfillment by anticipating and providing support.

Evaluation

In most implementations, Strategic Enhancement Group, Inc. will partner with your organization to measure the initial behavioral changes and business results. We have a common interest in making sure that The Leader Manager brings the results you seek. We are committed to helping you succeed. And we will work with you to set up measurement systems to help move the desired change forward and sustain the momentum of your implementation.

This offering, like all others from Strategic Enhancement Group, can be customized to reflect you environment and business priorities. Please contact Strategic Enhancement Group, Inc. at (630) 377-4300, (888) 668-9382 outside of IL or Online.

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