The SEG Blog


When your team is struggling, do you become a better manager?
Friday, June 09, 2017

When your team is struggling, do you become a better manager?

My favorite NFL coach nearly always uses the following statement after a team loss. “We have to coach better.” It’s pragmatic and accurate. He can replace players but he has no guarantee that new ones will perform better unless his coaches perform better. At its core, the manager’s job is to help the team succeed. If the team succeeds, so does the manager. Simple, but easier said than done. I often encourage managers to use a tool that works wonders to illuminate the barriers to a team’s success. It’s a great tool but few managers are fully able (in capacity) or capable (skill-wise) of addressing all the typical barriers on their own.

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Helping Sales Managers Reinforce Sales Skills
Tuesday, May 30, 2017

Helping Sales Managers Reinforce Sales Skills

Announcing the first episode of the Strategic Insights podcast, Helping Sales Managers Reinforce Sales Skills with Tim Deuitch and Susan Hall.

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Need to Grow? Don’t just train. Install and commit!
Friday, May 19, 2017

Need to Grow? Don’t just train. Install and commit!

‘Installation’ is not just for software! The most productive and successful sports and business teams install playbooks, strategies, and skills that vary with the environment, competition, and initiative. Companies install – and pay greatly for – technical platforms that require daily use in order to maximize their value. The same is true for sales and leadership training. But most of the time, we view training as a chance to learn a couple ‘nuggets’, despite the fact that (research proves) we literally forget 85% of the content within 90 days. Why do we do this to ourselves?

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Ensuring Quality Through Training While Rapidly Growing - Part 2
Friday, October 07, 2016

Ensuring Quality Through Training While Rapidly Growing - Part 2

Starting at the Top
The first phase of the plan was introducing Social Styles and selected modules from Supervisory Leadership Series (SLS) to a core group of 20 supervisors. Ironically, the company’s entrepreneurial spirit was one of the biggest stumbling blocks to creating a consistent leadership approach.

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Ensuring Quality Through Training While Rapidly Growing - Part 1
Friday, September 23, 2016

Ensuring Quality Through Training While Rapidly Growing - Part 1

The Vice President of Human Resources faced a daunting task when he joined the Professional Education Institute: Create the company’s first formal Human Resources and Training Department to offer structured development opportunities for more than 200 employees in several locations. The task was complicated by senior management’s requirement that all training support the entrepreneurial culture and independent spirit that the company was built upon.

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Commitment to Success at Enovation Graphics-Part 2
Friday, September 16, 2016

Commitment to Success at Enovation Graphics-Part 2

Success By Design
Guided by a mission to help company personnel “improve today’s performance and prepare for tomorrow’s opportunities,” Franks expects training and development to play a key role in Enovation’s future, as it has at Fuji Photo Film Graphics where Strategic Enhancement Group has presented a variety of courses over the years.

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Commitment to Success at Enovation Graphics – Part 1
Friday, September 09, 2016

Commitment to Success at Enovation Graphics – Part 1

Partnership Key in Times of Change.
There are “vendors” and then there are “partners” believes Daryl Franks. “Vendors sell a product and walk away. A partner is there at a strategic level, looking beyond the immediate need to see how they can help you achieve your long-term vision,” said Franks, Manager of Learning and Development for Enovation Graphic Systems.

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Diversity Training Brings Corporate Values to Life - Part 2
Friday, August 19, 2016

Diversity Training Brings Corporate Values to Life - Part 2

Recognizing the Value of Diversity
Hall added, “Everyone agreed that any new training needed to focus on the human side of diversity and the personal toll insensitivity takes on individuals and teams. A key criterion was that the training had to be grounded in the company’s values and address actual situations that managers have already or may encounter in a BNFL Inc. plant.”

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Diversity Training Brings Corporate Values to Life - Part 1
Friday, August 12, 2016

Diversity Training Brings Corporate Values to Life - Part 1

While the value of a diverse workforce is undeniable, incorporating this diversity – with its wide-ranging cultural, gender, ethnic and religious underpinnings – can be challenging especially when a business has facilities dispersed throughout the country.

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Don’t Drive Tweaks, Drive Change! – Post 3
Friday, August 05, 2016

Don’t Drive Tweaks, Drive Change! – Post 3

Ever been on a vacation where you did too much? You tried to do too many things and it hampered your ability to enjoy the experience. What’s the work equivalent? The bosses and team have confirmed the need to make changes to produce better results. You’re given new roles, and even been given special training. You’re excited, and then you find out that all the things currently on your plate will stay. Good luck maximizing the experience! So why do managers hesitate to clear the way to ensure maximum focus on the new approach? I have three observations of this moment and approaches leaders take to put change into motion:

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Don’t Drive Tweaks, Drive Change! – Post 2
Friday, July 22, 2016

Don’t Drive Tweaks, Drive Change! – Post 2

My wife is a trained chef. This training has helped her understand the chemistry of food and to create meals out of disparate leftovers that the untrained (me) would never envision. This is a reason that when two people read from the same recipe, they both know what to do, but the trained chef knows how to do it. There’s a difference. At work, strategic and operational plans are great at telling us what to do but strong leaders help us also know how to succeed. Tweaking managers often spend little time on the ‘how’. I have three observations of the moments when initiatives stall, and the approaches strong leaders take to put change into motion:

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Proud to Be a Salesperson
Friday, July 15, 2016

Proud to Be a Salesperson

I recently spoke with one of my clients and friends, a highly successful executive, who lamented the hesitant reaction he received from his wife when he shared his dream to get into the business of Sales performance training and coaching. “She thinks sales is sleazy,” he said. “I just don’t get it. When I think of the great work I’ve done over the years with top notch sales professionals to help our customers - I think sales is CLASSY!”

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In my career as a Professional Development executive, I’ve had the opportunity to work with many outside consulting and training companies. Strategic Enhancement Group stands out as one of the best. It has been a pleasure to work with them for over 4 years at two different companies on various global projects


Janis Lipsitz

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Helping Sales Managers Reinforce Sales Skills

Announcing the first episode of the Strategic Insights podcast!

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